FAQ Help Center
Regular FAQs
Are you a manufacturer or a trading company?
We are a group company with manufacturing bases and trading companies. You could get competitive prices, high quality, and good service & technology support from us, as we have more than 20 years of experience in manufacturing nickel alloys, corrosion-resistant alloys, and super stainless steels, as well as more than 10 years of experience on serving oversea markets.
What is your terms of delivery?
FOB, EXW, CFR, CIF, DDU, etc., it is negotiable based on a win-win principle.
What is the payment terms?
We accept both Telegraphic Transfer (TT) and Letter of Credit (L/C) as payment methods, although TT is preferred. A 30% deposit is required for TT payments before production, and the remaining 70% balance is due before delivery. We will provide you with photos or videos of the products and packaging before you make the balance payment.
Can you provide with a sample for testing to confirm the order?
Sure, we can provide you samples for approval before the bulk order. The lead time depends on the specific product and the stock situation.
How do you guarantee the quality
We strictly implement ISO9001 quality management system in the production process and have complete testing equipment to do finished product inspection before delivery to ensure product quality. In addition, we also accept third-party inspection companies like SGS, BV, Intertek, etc., to do pre-shipment inspections.
Can you produce according to samples?
Yes, we can produce according to your samples or technical drawings.